Privacy Policy

Your privacy is important to First Call Restoration and its subsidiaries and affiliates worldwide (collectively “FCR”). This privacy practices statement (“Privacy Statement”) discloses the information practices for all FCR web sites, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

Table of Contents of Privacy Statement
• Scope
• Personal Information Collection
• Uses
• Cookies and Other Tracking Devices
• Outside Links
• Information Security
• Privacy Inquiries
• Changes in Privacy Policy

Scope
This Privacy Statement explains how we handle personally identifiable information you share with FCR.

Personal Information Collection
You may use this FCR web site to learn about our products and services without disclosing any personal information. We may ask you to register and provide us with contact information, such as your name, home, business and email addresses, telephone and facsimile numbers, type of business, and certain other information about you and your business to better serve your needs.

Uses
Personal information about you and your business may be used to respond to your requests for information, to provide you with helpful offers and information on our products and services, to customize and improve communication content, marketing research, and to provide our customers with new products and services. If you request something from a FCR web site (for example, a product or service, a callback, or specific marketing materials), we will use the information you provide to fulfill your request. To help us do this, we may share information with others involved in fulfillment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes. In connection with a job application or inquiry, whether advertised on a FCR web site or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae, and we may use such information throughout FCR for the purpose of employment consideration or to reply to your inquiry. From time to time we may supplement information you give us via a FCR web site with information from other sources, such as information validating your email address or other available information about you or your business. This is to help us maintain the accuracy of the information we collect and to help us provide better service to our customers. We may share personal information about you within FCR and with our business partners exclusively to conduct joint marketing programs with FCR. FCR will not share your personal information with other third parties for their independent use without your permission, except as required by law, in conjunction with a governmental inquiry, litigation or dispute resolution. You agree as a condition of using this web site that FCR may collect, use and disclose your personal data as described in this Privacy Statement, or any subsequent amendments. Since FCR is an international business operation, you agree that we may share your personal information within FCR global organization and transfer and store your personal data worldwide for the purposes described in this Privacy Statement.

Outside Links
This web site may contain links to third-party sites not controlled by FCR or covered by this Privacy Statement. FCR is not responsible or liable to you or any third party in any way for the privacy practices or the content of those other web sites. We recommend that you carefully review the privacy policies of other web sites you visit before providing any personal information.

Information Security
FCR recognizes the importance of safeguarding your personal information in our possession worldwide from theft, inappropriate use, or improper distribution. We are committed to protecting your personal information . We utilize commercially reasonable technology and processes to help us keep your information secure. Please recognize, however, that no company can perfectly protect personal information.

Privacy Inquiries
If you have questions regarding FCR consumer privacy practices, you may contact us at privacypractices@fcrfirst.com but please recognize that your questions, comments or suggestions shall not be treated as confidential information.

Changes in Privacy Policy
We retain the right to change this Privacy Statement at any time. We will post changes to our Privacy Statement in a timely manner. The practices and policies contained in this Privacy Statement replace all previous notices or statements with respect to the same subject. This Privacy Statement is effective July 1, 2010.

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